Appointment of CEO and Board Advisor
Ir. Gemma Post-Dijkstra has been appointed by the shareholders as CEO of MCXess and SpeakIntelligence and Ruud van der Aar as Board Advisor.
MCXess acquires De Nummerspecialist’s customers
De Nummerspecialist finds in MCXess the partner to raise the service level and secure the future of its customers.
Dutch Phone Numbers
In this edition of the serie “Country in the Spotlight”: the Netherlands. Unlock the full potential of this country with its open and rich economy with the Dutch Phone Numbers that fit your business. This is how.
Spanish Phone Numbers
In this edition of the serie “Country in the Spotlight”: Spain. Unlock the full potential of Spain and its massive economy with the Spanish Phone Numbers that fit your business. This is how.
18xy and Directory Inquiry Services – here is what you need to know
A lot is going to change for 18xy and Directory Inquiry Services. This is what you need to know from the COIN communication.
USA Phone Numbers
In this edition of the serie “Country in the Spotlight”: The USA. Unlock the potential of this innovative country with the world’s biggest market via USA Phone Numbers that fit your business. This is how.
Gartner Customer Service and Support Hype Cycle and Telephony as an Enabler
The Gartner Customer Service and Support hype cycle shows how fast innovations will be available. This is how Telephony can enable you to benefit from- and move with these innovations.
French Phone Numbers
In this edition of the serie “Country in the Spotlight”: Unlock the full potential of this huge and historic country via French Phone Numbers that fit your business. This is how.
Belgian Phone Numbers
In this edition of the serie “Country in the Spotlight”: Belgium. Unlock the full potential of this strategic European country with the Belgian Phone Numbers that fit your business. This is how.
German Phone Numbers
In this edition of the serie “Country in the Spotlight”: Germany. Unlock the full potential of Germany and its massive economy with the German Phone Numbers that fit your business.
Country calling codes
A complete list of country codes and international call prefixes. Find out how to place an international call, call an International Freephone Number (UIFN) and from which country you had a call.
How To Make Your Callers Happy
A free definitive guide: How to make your callers happy. How to select a phone number, route the calls and prepare the agent for the conversation.
Telecom Authority
What is a Telecom Authority? Which is applicable for me? And a complete list of all telecom authorities worldwide.
New Board of Directors MCXess
Marcel has, together with Onno, Frank and the entire team, realised a worldwide phone number portfolio, easy to use and extensive call routing solutions and offered these online with real-time provisioning in a fully service portal where customers are in control.
The inbound telephony proposition is a healthy base, will remain an important pillar in the strategy of MCXess, and with the nomination of the Board of Directors a couple of new pillars will be added to the strategy and identity.
Telephony Disaster Recovery
We all know how important being reachable is to your customer experience. And – with the pandemic and recent growth in number of ransomware attacks fresh in our memories – no person will doubt if a disaster can occur. However, a disaster recovery plan is still not available in many organizations. – We want to change that, so here is one!
Labelkeuring
We just wanted to be able to call out with our business number. Via Calling with MS Teams from MCXess, we can do that, and we have solved hybrid working as a bonus.
Wouter Blokhuis, Director Labelkeuring Read more
Why MCXess Became a Microsoft Gold Partner
The services from MCXess (Numbers, call routing and calling) already connected natively to MS Teams, but with this partnership MCXess wil be able to take a step further and support their customers with the implementation in the customer’s MS Teams environment.
Hybrid is here to stay: How to Survive and Thrive in a Rapidly Changing Environment
In this whitepaper we provide more details on why hybrid is important and how you will achieve a hybrid telephony architecture with MCXess while simplifying your architecture.
Rabauw Craft Beer and Gij & Ik collaborate with MCXess
Working with MCXess has helped Rabauw Craft Beer work more efficiently and maintain a professional image.
Rik Feijen, Co-Founder Read more
Consult Call Flow
The Consulting Group template is one of the readily available templates in the Custom Package, this pre-built flow allows for an organization or group of people to provide their services by phone. The consulting features can be provided through any type of phone or number, for example using one of our premium-rate numbers.
Go Global With A Virtual Phone Number
Global With A Virtual Phone Number. How can you start to tackle the international market without actually setting up offices across the globe.
Dutch Premium Rate Numbers: Here’s What You Need To Know
In this blog, we’ll be discussing Dutch premium rate numbers, including the 0900 prefix which is popular among businesses in the Netherlands, and why this number type may be right for you.
Why Call Forwarding Is Good For Your Business
Call forwarding can improve a lot for small and medium business and for enterprises. Here is a quick overview.
