A lot is going to change for 18xy and Directory Inquiry Services. This is what you need to know from the COIN communication.
The Gartner Customer Service and Support hype cycle shows how fast innovations will be available. This is how Telephony can enable you to benefit from- and move with these innovations.
Marcel has, together with Onno, Frank and the entire team, realised a worldwide phone number portfolio, easy to use and extensive call routing solutions and offered these online with real-time provisioning in a fully service portal where customers are in control.
The inbound telephony proposition is a healthy base, will remain an important pillar in the strategy of MCXess, and with the nomination of the Board of Directors a couple of new pillars will be added to the strategy and identity.
We all know how important being reachable is to your customer experience. And – with the pandemic and recent growth in number of ransomware attacks fresh in our memories – no person will doubt if a disaster can occur. However, a disaster recovery plan is still not available in many organizations. – We want to change that, so here is one!
The services from MCXess (Numbers, call routing and calling) already connected natively to MS Teams, but with this partnership MCXess wil be able to take a step further and support their customers with the implementation in the customer’s MS Teams environment.
In this whitepaper we provide more details on why hybrid is important and how you will achieve a hybrid telephony architecture with MCXess while simplifying your architecture.
Working with MCXess has helped Rabauw Craft Beer work more efficiently and maintain a professional image.
Rik Feijen, Co-Founder Read more
The Consulting Group template is one of the readily available templates in the Custom Package, this pre-built flow allows for an organization or group of people to provide their services by phone. The consulting features can be provided through any type of phone or number, for example using one of our premium-rate numbers.
In this blog, we’ll be discussing Dutch premium rate numbers, including the 0900 prefix which is popular among businesses in the Netherlands, and why this number type may be right for you.