A Call Routing Package for Every Number
Never miss a call, optimise caller experience and improve agent efficiency.
Calling with MS Teams
Enjoy flexibility and full featured telephony by combining MS Teams with the strength of MCXess. Calling externally with MS Teams requires no additional software, PBX, SBC or other tools. Connect the MCXess MS Teams Trunk directly onto your MS Teams environment and you are able to call externally with your office number.
This is what our customers have to say about our service
What we also appreciate about MCXess is their innovative nature. The extensive capabilities of the solutions and ongoing development weigh heavily in our decision to work together. This also enables us to develop and offer future prospects. The tools we use now are just the beginning. The more we deepen our business relationship, the more opportunities we see to further customer contact optimisation and simplification.
Rijkswaterstaat is very pleased with the solutions and the implementation process. Currently, they see this new method as a low-threshold method. The principle, during the construction of the Nieuwe Sluis, is that passage of inland vessels is as smooth as possible and waiting times are reduced. The 'Registration by Phone' is new for inland navigation and therefore support and assistance was particularly desirable in the beginning. This has been solved perfectly by MCXess.
Hybrid working and Hybrid Telephony is the hype for a while now. But what is it, why is it important and what opportunities does it provide?
Find clarity and answers in our complementary Whitepaper.