True
Hybrid

Calling with Teams

Call with MS Teams or any other tool. Communication with a single tool where possible, and calls distributed over multiple tools where required. True hybrid telephony architecture.

Real
Time

Call Routing

Efficient call routing and a professional caller experience. Easy to use call routing packages for every situation. All available online for real-time control.

Instant
Live

Phone Numbers

All types of phone numbers available in over 150 countries and thousands of cities. Live in a couple of clicks.

Live in a Couple of Clicks

Your Professional Phone Number

A Call Routing Package for Every Number

Never miss a call, optimise caller experience and improve agent efficiency.

Basic

    • Call Forwarding
    • To PSTN SIP or MS Teams
    • Call Activity Reporting
    • WhatsApp Enabled
    • Call Recording
    Free
    Popular

    Smart

      • Basic plus:
      • Welcome Message
      • Office Hours
      • Queue
      • Multiple Destinations
      • Voicemail
      • Blacklisting
      €10 | month

      Pro

        • Smart plus:
        • Whisper
        • Menu(s)
        • Distribution Group
        • Agent Availability
        • Monitoring
        • Ring group / Ring all
        €15.00 | month

        Custom

          • Cloud Contact Centre
          • Interactive Voice Response
          • Automatic Call Distribution
          • In- & Outbound Calling
          • Custom Reports
          • Integration Toolkit
          • Unlimited Agents Included
          Fixed price | month

          Calling with MS Teams

          Enjoy flexibility and full featured telephony by combining MS Teams with the strength of MCXess. Calling externally with MS Teams requires no additional software, PBX, SBC or other tools. Connect the MCXess MS Teams Trunk directly onto your MS Teams environment and you are able to call externally with your office number.

          MCXess Microsoft Gold Featured N

          Customer Feedback

          This is what our customers have to say about our service

          Hybrid is here to stay - How to Survive and Thrive in a Rapidly Changing Environment
          Whitepaper

          Hybrid Working

          Hybrid working and Hybrid Telephony is the hype for a while now. But what is it, why is it important and what opportunities does it provide?

          Find clarity and answers in our complementary Whitepaper.

          Number Porting

          Bring all your numbers to one online system

          • Consistent Caller Experience
            You will have the same extensive call routing possibilities available for all your numbers. All your callers will get the same optimised caller experience.
          • Central Reporting
            Comparable statistics of all your numbers in a single online portal. Forget the chaos and create insight.
          Save with budget calling
          • Best Pricing
            Telephony connectivity has our focus and we have interconnects with all relevant operators.
          • Single Point of Contact
            With all types of phone numbers in over 150 countries, MCXess can truly be your single point of contact and simplify invoice processing.
          • One Easy to Use Online Portal
            A single tool to manage all you numbers and configure your flows. Simple and transparent.
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