Call Routing Packages
Creating great caller experiences is not only for the telephony specialists anymore. We have the perfect and easy to use Call Routing Package for every phone number.
Basic
- Call Forwarding
- To PSTN SIP or MS Teams
- Call Activity Reporting
- WhatsApp Enabled
- Call Recording
Smart
- Basic plus:
- Welcome Message
- Office Hours
- Queue
- Multiple Destinations
- Voicemail
- Blacklisting
Pro
- Smart plus:
- Whisper
- Menu(s)
- Distribution Group
- Agent Availability
- Monitoring
- Ring group / Ring all
Other Packages
It is not always about Call Routing, sometimes you need a conference or Fax-to-email solution. Or would like to have your audio messages recorded by a professional voice-over. We can help you with that as well.
Forward all your calls from your number to any phone number anywhere in the world, a SIP address, or any other platform like MS Teams. Change the destination online, real-time, anytime. Be reachable anywhere you want.
Provide a professional experience to your callers with our Smart Call routing Package. Optimize with features such as a welcome message, and voicemail outside office hours. And do not miss a call with queuing capabilities.
Add intelligence to call forwarding. Add a menu so you know to whom the call should be forwarded. Manage availability of your agents. Take call handling efficiency to the next level.
The possibilities and features of Custom are too many to present in a short overview. All building blocks needed to create your own Interactive Voice Response (IVR) for efficient call handling, call handling integration with other systems such as your CRM or ERP or create self service call flows. The possibilities are only limited by the limits of imagination.