Job offering Account Manager at MCXess

About MCXess
At MCXess, we provide innovative communication solutions that help companies worldwide, to improve their (telephone) customer contact. We already do this in more than 150 countries. For example, if your flight is delayed and you want to know what your rights are, or you want to apply for compensation, we will connect you directly (through intelligent call routing) to the right group of employees who can help you with this question. With our Cloud-based platform, we offer intelligent telephony solutions that meet every unique need of our customers. We focus on long-term relationships and really put the customer first. We call this ‘customer intimacy’.

The challenge
Are you a driven Account Manager who always thinks in terms of opportunities and relationships? Then MCXess is looking for you! We can use your experience in customer management, sales and strategic planning for our team.

As an Account Manager at MCXess, you bring our smart custom telephony solutions to the customer. You are responsible for the sale and expansion of contracts. You will do this through Teams, or you use our company car to meet our customers physically. You will hold AI co-creation sessions with major clients, build relationships with clients and close new deals with multinationals and SMEs. In addition to expanding our existing customer portfolio, you also provide ‘new business’.

What will you do as an Account Manager?
• Building relationships with potential customers and generating new business;
• Approach customers, analyze their needs and hold ‘voice of customer’ meetings for the development of solutions;
• Issuing quotations, tailored to customer needs;
• Negotiating and convincing customers about the value of our solutions.

Here’s what you get
We offer an employment contract for 32-40 hours per week. The salary depends on your education and experience and is between €2,650-€3,650 (junior) and €3,650-€5,250 (medior) per month for 40-hour employment. Other working conditions are:
• Career opportunities and a training budget;
• Attractive pension scheme and full travel allowance;
• Use of our company car;
• Flexible working hours;
• 25 vacation days (based on 40 hours);
• A company laptop and smartphone to do your job well;
• Inspiring workplace with guidance from senior sales colleagues, right next to the station and easily accessible by car;
• A friendly and diverse team with regular fun team outings;
• A good daily lunch arrangement and the best coffee!

What do you bring?
• A completed MBO or HBO education in a commercial direction or experience in a commercial role;
• Driving license B;
• A drive to meet and exceed goals;
• Excellent communication skills and persuasiveness.
• You communicate effortlessly in both Dutch and English.

Interested?
Do you (m/f/x) already see yourself in this role and do you want to work here? Don’t wait any longer and apply now! #yousnoozeyoulose