MCXess offers tools for better customer contact, online and real time
SOLUTIONS FOR BETTER CUSTOMER CONTACT
Being successful means being available. Always for everyone. MCXess does just that. You are in good company. Thousands of organisations preceded you.
We offer communication solutions ranging from world wide service- and phone numbers in over 110 countries, ready to use online software applications for organising your accessibility and intelligent (professional) routing through our cloud platform MCINCloud.
✓ Organise your availability yourself
✓ Phone numbers worldwide, preprovisioned
✓ Online management, full control
✓ CAAS (Communication as a service)
✓ Cloud based
✓ Price per month
WORLDWIDE PHONE NUMBERS
THINK GLOBAL, ACT LOCAL
✓ Worldwide phone numbers
✓ Preprovisioned, ready to use
✓ In 110+ countries
✓ In 1,700+ cities worldwide
The tools to shape your customer contact yourself
✓ Select your phone number
✓ Select your application
✓ Configure your service
✓ Direct available for your customers
EASY TO USE
Setting up your solutions is easy using the intuitive user interface. You want to connect your customers to one destination number? Or to a department. With or without a voice response menu and you want to record calls. Select the software solution that fits your needs.
GRIP AND CONTROL
With a phone number you want to improve your customer contact. But do you succeed? With reports and statistics you are capable to make the right decisions. Like deploying more call agents during an influx of calls at a sales peak.
✓Online help desk
✓Real time reporting (ContactCenter)