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VoiceResponse

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€ 75,- monthly fee

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By using the VoiceResponse package your callers will be offered a menu and after selecting the option of their choice the call will be delivered to the relevant target number. Simply add your target numbers to the specific menu and/or sub-menu.

VoiceResponse in a glance

Save costs and lower waiting times by distributing callers  to the appropriate target number in your organization

Configurable (sub-) menu options, queue functionalities, and easy to use time/date routing

Worldwide, pre-provisioned phone numbers in 110+ countries

Online reports and settings real-time adjustable

Extensions (TalkTime) Report

Outbound Report

Traffic Report

See how VoiceResponse can work for you

Webtool

An easy to use online environment to set the configuration of your service number and cloud based solution.

Destination number

Determine and manage to which (world wide) number or department your service number is connected to.

Blacklisting

With this module you have the option to block numbers.

Reports

Full history of your inbound and outbound phone calls.

Time/date routing

Plan your opening dates and periods.

Whisper

Your agent receives an announcement before a caller is connected.

Selection menu

Let your customer choose from a menu. This feature supports your caller more efficiently.

Queue

Queue functionality with options like music, number of people waiting and overflow.

Sub menu

The sub menu is a more advanced version of the main menu. For every choice in your main menu you decide if it contains a sub menu.

Just € 75,- monthly fee

NO installation costs

First month is free

Other applications in this category

ConnectSmart

With this ready-to-use application your calls are transferred to your end destination via a queue. Outside office hours there is an option for voicemail or message.

€ 45,- p/m

ContactCenter

With this ready-to-use application your calls will be routed via menu's to agent groups, who will be able to manage their availability. Calls can be recorded and real-time monitoring is available.

€ 100,- p/m

FlowDesigner

With FlowDesigner you will be able to define any custom application you need.

€ 150,- p/m

ProVoice

The right voice for your phone menu. The voice on your voice response system is your company’s calling card.

On request

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