Universal Number

Worldwide reachability with one Universal International Freephone Number (UIFN) for your company gives
you the professional appearance of a multi-national.

A +800 number is:

  • One international service number for your company worldwide
  • Free of charge for the caller
  • International recognisability and a trusted image
  • Reachable from any activated country
  • Accessible to your customers

A Universal International Freephone Number is available at MCXess for over 60 countries. You can determine individually which phone number can be redirected to for each country. Make sure that there is always an expert from that particular country can pick up the phone.

For example, a special line can be maintained for people who call from Germany. A 00800 number with the additional benefit of having the same number in all activated countries, even if you would like to add additional countries later, the UIFN number will remain unchanged for these countries.

Coverage

Our customer communication packages can also
be combined with an international number:

Basic

Reachable anywhere

  • Route calls to any worldwide telephone number or SIP address
  • Comprehensive reporting for all your calls
  • Fully self-service and online management

Smart

Manage your business opening hours to improve customer satisfaction

  • Customisable welcome text to greet your caller
  • Saves you time by automatically blocking hoax/sales callers
  • Get voicemails in your email address

Pro

Add intelligence to call routing

  • Agent management tool to coordinate availability
  • Route customers to the appropriate departments and agents
  • Use Call Recording for quality evaluation and agents training

Custom

The possibilities are endless

  • Ready to use templates
  • Multiple routing options for your calls
  • Share reports with your team in a fixed frequency

Order and manage your Universal international freephone number online within a few clicks. Available worldwide from the country where your company is located.

Global reachability in over 150 countries

Looking for other number types?

From €22.50
- monthly

Freephone Number

No costs for the customer, national coverage, useable from any device and a professional look. Ideal for supporting national campaigns.

From €3
- monthly

Local Number

Geographical numbers provide your caller with a comfortable feeling. Your company is nearby and internationally accessible. Easy to switch to any number you want.

From €2
- monthly

National Number

National numbers at local rates provide your company with a corporate image with national recognition. One phone number for several locations in one country.

From €22.50
- monthly

Premium Rate Number

Professional national numbers that allows you to generate revenue for the telephone services provided. Charges can be set per call or minute.

From €3
- monthly

Mobile Number

A virtual mobile number can be used with a routing package. Constant reachability.