MCXess Demo

Packages

For every number the perfect package
Basic
Forward your number to any destination
0,-
monthly
INCLUDES THE FOLLOWING
  • Full Reporting
  • Call Forwarding
  • Account Management
MORE INFORMATION
Smart
Add Call Routing intelligence to your number
45,-
monthly
INCLUDES EVERYTHING FROM BASIC
  • Welcome Message
  • Office Hours
  • Queue
  • Voicemail
  • Blacklisting
MORE INFORMATION
Pro
Add Call Center functionality to your number
75,-
monthly
INCLUDES EVERYTHING FROM SMART
  • Announcement
  • Menu
  • Call Group
  • Call Recording
  • Monitoring
  • Agent Management
  • Whisper
MORE INFORMATION
Custom
Add custom functionality to your number
150,-
monthly
BUILD YOUR OWN FLOW
  • All features
  • Unlimited flows
  • Engineering Freedom
  • Custom Reports
  • Scheduled Reports
  • XMLRPC Connector
  • And much more...
MORE INFORMATION
OTHER PACKAGES

Basic

Forward all your calls from your number to any fixed or mobile number.
Change the destination online, real-time, anytime. Be reachable anywhere you want.

Features in this package

Full Reporting

Full Reporting

Full call history of inbound and outbound calls.
Call Forwarding

Call Forwarding

Forward your calls to any fixed line or mobile number, anywhere in the world.
Account Management

Account Management

Online management of your company details and user access.

Smart

Add intelligence to call forwarding. Welcome a caller to your line. Handle calls based on your office hours.
If your line(s)are busy, keep the caller in a queue.
And if you are closed, offer voicemail to your caller. Do not miss a call and leave a professional impression.

Features in this package

Full Reporting

Full Reporting

Full call history of inbound and outbound calls.
Call Forwarding

Call Forwarding

Forward your calls to any local or mobile number.
Account Management

Account Management

Online management of your company details.
Welcome Message

Welcome Message

Greet your callers with a welcome message.
Office Hours

Office Hours

Manage your office hours and set your holidays.
Queue

Queue

Keep callers in a queue when everybody is busy.
Voicemail

Voicemail

When closed offer your customers a voicemail.
Blacklisting

Blacklisting

Block prank callers with the blacklist feature.

Pro

Add intelligence to call forwarding. Welcome a caller to your line. Handle calls based on your office hours.
If your line(s)are busy, keep the caller in a queue.
And if you are closed, offer voicemail to your caller. Do not miss a call and leave a professional impression.

Features in this package

Full Reporting

Full Reporting

Full call history of inbound and outbound calls.
Call Forwarding

Call Forwarding

Forward your calls to any fixed line or mobile number, anywhere in the world.
Account Management

Account Management

Online management of your company details and user access.
Welcome Message

Welcome Message

Great you callers with a professional welcome message.
Office Hours

Office Hours

Manage your office hours and holidays.
Queue

Queue

Keep callers in a queue when everybody is busy.
Announcement

 Announcement

Play a message to your caller when closed. Let them know when to contact.
Blacklisting

Blacklisting

Do not waste time on prank callers. Block numbers with blacklist.
Menu

Menu

Know why a caller is calling. Offer them a (sub)menu.
Call Group

Call Group

Connect the caller to the right agents. Define a call group per menu choice.
Call Recording

Call Recording

Evaluate performance via call recording.
Monitoring

Monitoring

Monitor both your Queue and your extentions.
Agent Management

Agent Management

Online agent tool to set their availability.
Whisper

Whisper

Play an audio file to your agents before a caller gets connected.
Or create your own package with Custom
MORE INFORMATION
MCXess on FacebookMCXess on LinkedinMCXess on Twitter
Copyright © 2017 MCXess B.V.

MCXess is a proud partner of SpeakIntelligence