Local Numbers
Customers more easily select a local number. The telephone number is recognizable, feels trusted and indicates that you are near to them. Many people prefer
to do business in their environment. MCXess provides local numbers available in more than 1700 cities worldwide.
A local number:
- Highlighting the feature of your company
- Provide your customers a low rate of call
- Is available from any telephone
- Is available in over 1700 cities
- Is reachable worldwide
Using a local number for your international organization creates more trust and confidence, resulting in a better customer experience.
A geographic number for your company creates a regional image with national accessibility. This type of number is available at a local rate and is internationally
reachable.
A local number is compatible with one of our customer communication packages:
Basic = worldwide all your calls diverted
- Manage your business and user data online
- Your company is reachable anywhere
- Comprehensive reporting of the inbound and outbound interviews
Smart = opening hours and holidays under own management
- With a customizable welcome text you are greeting your caller
- Blocking numbers and don't waste time on tease callers
- Leaves a professional impression and miss no conversation
Pro = manage availability with the online agent tool
- Offers customers a selection menu and knows why they are calling you
- Add intelligence to forwarding calls
- Customer forwarding to the appropriate agents
Custom = the possibilities are endless
- Use one of the defined reports covering all types of information
- Play audio from your library
- Send an e-mail with defined content
With a few clicks you can request a local number and use it anywhere you want. Ordering, managing, everything online.
