All your numbers in one online system

Optimize your customer contact all over the world with number porting.
Everyone can import numbers but we do everything online: quick and easy!
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"By using the MCXess Web Portal we have the opportunity to manage our configuration paths, any available IVR and also the possibility to localize messages for our customers".

Darwin Castillo, Regional EMEA IT Coordinator South Europe

"Ever since we implemented the MCXess system, we are very satisfied with the collaboration and support of MCXess."


Natascha Alvarez, Service Manager
Uitgebreide Rapportage

Full Reporting

Detailed reporting of inbound and outbound calls.
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Call Forwarding

Transfer your calls from anywhere in the world to any number of your choice.
Gebruikersbeheer

Account Management

Online management of your business data and user data.
All your numbers in one simple online system? Import your numbers into your MCXess account!
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All your (international) service numbers in one simple system!

If you have multiple numbers with different providers, it can be difficult to maintain the overview. Thanks to our simple online system, you can now import all your (international) service numbers into one system. We will route incoming calls to the destinations you have defined.

Select 'keep my existing number' in the import process to import your current (international) service numbers to the MCXess system.

  • Portal for agents to register their availability
  • Comprehensive reporting of inbound and outbound conversations
  • Central library with plans and calendars
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Manage your numbers online, at any time, without extra costs.

Make a professional impression and do not miss a call. With our simple online system you can manage all your numbers online, at any time, without extra costs. Customize your welcome message, voicemail or audio message or set office hours, a queue or agent management, whenever you want. All functions are directly accessible.

  • Add intelligence to forwarding calls
  • Free up- and downgrading. At any time, without extra costs!
  • Change the settings of your packages at any time

"Besides having a reliable and stable solution, transparency is key for us. In MCXess we have found a partner that fits this profile."

Martijn van der Ven, CEO

"MCXess enables us to provide an integrated telephony solution with our rostering services to our customers"

Andre Fruitman, CEO
Uitgebreide Rapportage

No package installation costs and free up- and downgrading

Doorschakelen Gesprekken

Complete self-service for package adjustments and reporting

Gebruikersbeheer

Both PSTN and VOIP termination

Yes, you can import all service numbers and international numbers from different providers into our system.
No, you do not have to change anything. We will route incoming calls to the destinations you have defined. These destinations can be any phone number, such as a mobile number, a general office number or a specific number of a department or agent.
Yes, this is possible with a custom package. With the custom package you can adjust many settings for your number, such as:

- What number to show to call receiver
- Queue options (music, position, extra audio)
- If and how the call should be recorded
Start the import process by clicking on a red 'get started' button.

1. Select the location of your number.
2. Select the type of number you have (Freephone number, national number, premium rate number, universal number, mobile number or local number).
3. Select 'keep my existing number'.
4. Fill in your number.
5. Select if your number is already active or not.
6. Choose your package.
7. Select 'order'.
All your numbers in one simple online system? Import your numbers into your MCXess account!
GET STARTED
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