MCXESS HELPS OPTIMISING YOUR CUSTOMER CONTACTS, WHEREVER YOUR CUSTOMERS ARE
MAKING COMMUNICATION EASY!
ACTIVATE YOUR AVAILABILITY IN 60 SECONDS
order number & package
available in 60 seconds
- 110+ countries
- pre provisioned
- live within 5 minutes
- direct available
- don’t miss a call
- choice menu
- spot on routing
- more destination numbers
- skill based, dynamic routing
- full options call center
- real time monitoring
MCXess is a world wide supplier of communication solutions for customer contact.
Every organisations can improve the quality of their customer contact using our solutions. We offer communication solutions ranging from world wide service- and company numbers in over 110 countries, ready to use online software packages for organising your accessibility and intelligent (professional) routing through our cloud platform MCINCloud.
✓ Organise your availabillity yourself
✓ (Service) numbers worldwide, preprovisioned
✓ Online management, full controll
✓ CAAS (Communication as a service)
✓ Price per month
✓ Cloud based
THINK GLOBAL, ACT LOCAL
✓ Worldwide (service) numbers
✓ Preprovisioned, ready to use
✓ In 110+ countries
✓ In 1700+ cities worldwide
Order your service number and start organising your availabillity
MCXess offers you the tools to shape your customer contact
✓ Select your service number
✓ Select the country
✓ Select your solution
✓ You are available for customers
SETTING UP AND MANAGING
Setting up your solutions is easy using the intuitive user interface. You want to connect your customers to one destiantion number? Or to a department. With or without a voice response menu and you want to record calls. Select the software solution that fits your needs.
GRIP AND CONTROL
With a service number you want to improve your customer contact. But do you succeed? With reports and statistics are capable to make the right decisions. Like deploying more call agents during an influx of calls at a sales peaks.
✓Real time reporting (ContactCenter)